Trust & Verification | The Pallet Exchange

Anonymous, but never unknown

The buyer doesn't see who you are. TPX does.

Until payment clears, other traders see only an anonymous identity. Once it clears, you both see each other's company name and reliability band. TPX knows exactly who every member is, because we verified them by hand.

Real bids: anonymous and sealed, decided on the offer against your reserve

TPX Seller 4F8

Verified business
Completed trades on record
Reliability from real delivery behaviour
Company identity protected

Identity is revealed only to the two trading parties once payment clears. Anonymous doesn't mean unknown to TPX.

Built on trust, not on who you know

Anonymous trading

Before a deal there is no company name, email or phone number, only a rotating trading identity. Your relationships and your prices stay protected.

Earned reputation

Trust is built automatically from completed deals, how promptly you pay, deliver and complete, never from reviews or who you know. See exactly how it's measured below.

Paid after acceptance

You buy from TPX and pay TPX. TPX buys the load from the supplier and pays them once you have received and accepted it. The supplier is never paid before you have the pallets.

Fair by design

Sealed bidding means no leading or outbid games. Buyers put forward their genuine best offer, once; the seller sees bids arrive but never who made them.

Dispute support

If something goes wrong, there is a clear process behind every deal, and we reply within 3 working days.

Trade only

No consumer accounts and no public registrations. This is a closed network for verified pallet businesses.

Objective, not opinion

Reputation is earned, never written.

There are no star ratings and no written reviews anywhere on TPX. Nobody can leave you feedback. Your reputation is worked out automatically from what actually happens in your deals, and shown to the other side of a deal only as a band, once payment clears, so you can never be identified before then.

Deal won

→

Buyer pays in 24h

→

Delivery day agreed in 24h

→

Delivered as agreed

→

Accepted & paid

Every step is time-stamped, so the score comes from facts, not opinions. The 24-hour clocks pause over the weekend, so a deal won at 4:30pm on Friday is due by 4:30pm on Monday.

If you're buying

Pays on time — pays TPX promptly after a bid is accepted
Accepts promptly — confirms the load landed soon after it's delivered
Trusted to complete — deals finish cleanly, with no fault upheld against you

If you're selling

Arranges delivery quickly — agrees a delivery day within 24 hours of payment
Delivers as agreed — delivers by the day you agreed with the buyer
Trusted to complete — deals finish cleanly, with no fault upheld against you

Honest changes don't count against you

Things go wrong for no one's fault. If both sides agree to move a delivery day, that is fine. A day only counts against you if it passes with nothing delivered and no new day agreed. Keeping people informed is what matters.

Always shown as a band

The other side of a deal sees a range like 90–100%, never an exact figure, and only once payment clears. Your score reflects how you trade without ever identifying you.

You apply, a person reviews

Nothing punishing happens automatically. If a deal stalls or the other side goes quiet, you apply to TPX and a real person looks at it before anything is decided.

Not everyone
gets in.